Based in Ivins. Serving St. George, Santa Clara, Washington, Hurricane and Kayenta.

Toilet Repair in St. George, UT

If your toilet keeps running or refills by itself in the middle of the night, toilet repair in St. George is usually a small job: a worn flapper, a tired fill valve, or hard water scale on the flush valve seat. We also fix leaks at the base, wobbly toilets, cracked tanks and constant clogs, and we install new toilets. You get an honest repair or replace answer and the price before any work starts.

  • Running, leaking, rocking or clogging toilets fixed
  • Honest repair or replace advice, no pushing
  • We install a toilet you bought, or supply one
  • Upfront price before work starts, usually same day
Newly installed white toilet in a clean St. George bathroom
On Point Plumbing702-427-1479Text us picturesHi On Point Plumbing, my toilet needs repair. I'm sending a photo of the toilet, the inside of the tank with the lid off, and any water on the floor. My area is: We wrote it for you. Add your photos and hit send.
Open toilet tank showing a new fill valve and flapper

Toilet Problems We Fix

Most toilet calls come down to a short list of problems, and most of them are fixed with inexpensive parts. We find the actual cause before we quote anything, so you are not paying for parts your toilet does not need. If the toilet is past saving, we tell you that too.

  • Running, hissing, or flushing by itself at night
  • Water on the floor around the base
  • A toilet that rocks when you sit on it
  • Water dripping between the tank and the bowl
  • Weak flushes and clogs that keep coming back
  • A handle that sticks or has to be jiggled

Fix It Yourself or Call a Plumber?

A flapper, fill valve, handle or supply line is a fair DIY job, as long as the shutoff valve behind the toilet turns off cleanly. If you already swapped the flapper and it still runs, the flush valve seat may be scaled or the fill valve may be the real problem.

Call us when the toilet rocks or leaks at the base, the shutoff will not turn, the floor around the toilet feels soft, or clogs keep returning. Those point to a broken seal, a bad flange, damaged subfloor, or a drain line problem, and guessing at them costs more than a visit.

What to Expect When We Come Out

We start by checking the shutoff valve, the tank parts, the seal at the base, and the floor around the toilet. Then we tell you what is wrong, what it takes to fix, and the price, before any work starts. If repair makes sense, we repair it. If a new toilet is the better money, we say so and you decide.

When we finish, we flush it several times, check the base and supply line for drips, and leave the bathroom clean. We serve homes across St. George, Ivins and Kayenta, and we can usually get out the same day when the schedule allows.

Leaking toilet supply line and shutoff valve

Hard Water Wears Out Toilet Parts Faster Here

St. George area water is hard, and the minerals build up on fill valves and the flush valve seat. That is why running toilets are so common here, and why a brand new flapper sometimes still leaks: it is sealing against a crusty seat. We clean or replace the seat so the new parts actually work.

Hard water also seizes the small shutoff valve behind the toilet, especially in older homes. If yours is stiff, we will recommend replacing it while the water is already off. A softener helps, and St. George recommends softener settings of 18 to 22 grains.

Toilet flange and new wax ring ready for a toilet installation

Toilet Installation, Including a Toilet You Bought

We can supply a new toilet, or install one you picked out yourself. Before you buy, measure from the finished wall to the center of the floor bolts. Most homes are 12 inches. A 10 or 14 inch rough-in has fewer choices, so it is worth checking first. Keep the box sealed until we arrive so any shipping damage is caught before install.

Every install gets a new wax ring and bolts, and we check the flange and the floor under the old toilet before setting the new one. We connect a new supply line, test for leaks, and haul the old toilet away. The toilet itself is covered by its maker's warranty.

Comfort-Height Toilets for Easier Sitting and Standing

A comfort-height toilet puts the seat at roughly 17 to 19 inches, a few inches taller than a standard bowl. For anyone with knee, hip or back trouble, that small difference makes sitting down and getting up a lot easier. It is one of the most common reasons people replace a toilet that still works.

If you are adding grab bars too, tell us when you book. We set the toilet so the bars and the bowl line up where you actually need them, not where they happened to fit. A taller bowl and well placed bars together make the biggest difference.

This page covers
  • Toilet repair
  • Toilet installation
What people ask before they call

Common Toilet Worries, Answered Straight

These are the questions people in St. George, Ivins and Kayenta ask us most about their toilets. Short answers, no sales pitch.

  1. My toilet keeps running or flushes by itself at night. What's wrong?

    Usually a worn flapper or a failing fill valve. Hard water scale on the flush valve seat can keep even a new flapper from sealing. Put a few drops of food coloring in the tank and wait 15 minutes without flushing. Color in the bowl means the flapper or seat is leaking. If the tank water spills into the overflow tube, it is the fill valve.

  2. There's water around the base of my toilet. Is it the wax ring?

    Often, but not always. A sweating tank, a leaking supply line, or loose tank bolts can drip down and look the same. Dry everything and watch where the water shows up first. If it seeps out from under the toilet when you flush, the wax seal has failed. Do not wait on that one, because a leaking base can rot the subfloor.

  3. My toilet rocks when I sit on it. Is that a big deal?

    Yes. Every time it rocks, it breaks the wax seal a little more, and water can leak under the floor where you cannot see it. Tightening the bolts is not enough once the seal is broken. The toilet needs to be pulled, reset on a new seal, and secured or shimmed so it sits solid.

  4. Is it worth fixing my old toilet or should I just get a new one?

    If the problem is inside the tank, fixing it is almost always worth it because the parts are inexpensive. A new toilet makes sense when the porcelain is cracked, it clogs constantly, parts are hard to find, or you want a taller or better flushing model. We tell you which one you are dealing with, and we do not push replacement.

  5. There's a hairline crack in my tank. Can it be fixed?

    A crack below the waterline usually means replacing the tank or toilet, because it can let go suddenly and flood the bathroom. Water between the tank and bowl is different: that is often just the gasket and bolts. Overtightened tank bolts are a common cause of cracks, so we snug them carefully.

  6. My toilet clogs every other flush. Do I need a better toilet?

    Maybe. Some older low-flow toilets just flush poorly, and newer models with wider flush valves do much better on the same water. But first we rule out the drain line. If other drains are slow or gurgle too, the problem is past the toilet, and a new one will not fix it.

Toilet Repair: common questions

Will you install a toilet I already bought?

Yes, in most cases. Check the rough-in measurement before you buy and keep the box sealed until we arrive. The toilet is covered by its manufacturer, and we explain how our work is covered before we start.

Do you take the old toilet away?

Yes. When we install a new toilet, we haul the old one away and leave the bathroom clean.

Do I need a new shutoff valve behind the toilet?

Not always, but hard water seizes these valves in a lot of local homes. If yours is stiff or drips when turned, replacing it while the water is already off is the smart time to do it. A shutoff that will not close is a real problem during a leak.

What is a comfort-height toilet?

A toilet with the seat about 17 to 19 inches high, a few inches taller than standard. Many people with knee, hip or back issues find it much easier to use.

Should I turn off my toilet water when I leave for the summer?

Yes. If your home sits empty for months, shut off the supply valve behind each toilet. A running toilet or a failed supply line in an empty house can waste water or flood the floor before anyone notices.

How much does toilet repair cost?

It depends on what is wrong. A tank part is a small job, while a reset or a replacement takes more. We tell you the service call fee when you book and give you the full price for the repair before any work starts.

Get help with toilet repair

Send the details and we will call or text you back with next steps and upfront pricing. Faster: text us a few photos and we can often tell you what is wrong before we arrive.

Mon to Fri 7am to 6pm, Sat 8am to 2pm

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